Guest Service in Hospitality and Tourism lessons
Click the button below to preview this course. Each microlesson is designed to deliver engaging and effective learning to your team in only minutes.
- Customer Service Skills
- Greeting Guests
- Responding to Complaints
- Sources
Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Mobile first training
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Course overview
A guide to having excellent customer service skills in the hospitality industry. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.
The full course includes
- Customer Service Skills
- Greeting Guests
- Responding to Complaints
- Sources